The modem is not connected to the Internet. ; With a USB cable, connect your Mac to the iPhone or iPad that provides Personal Hotspot. If you’re not using your T-Mobile phone as a hotspot, you might not be getting the most out of your device and your phone plan. Update to the latest version of iTunes. 4 -GPS light is green I would call Tmobile support, but I have no voice service without this 4g cellspot working. But if I try and share it over wifi, it maybe lasts 5 mins then the blue status bar at the top of the iPhone, flashes on and off and the internet isn't shared. With recommendation from 611, we took it back to the store and tried a second unit. Your device will work from its battery or when plugged into a power source. I have this black alcatel link zone that was working. I contacted Tech Support and they have asked me to Reboot the Cellspot and wait for 2 more hours, no change. Make sure that you can locate and view your iPhone or iPad in iTunes or the Finder.If your Mac doesn't recognize your device, try … For further assistance, please let us know if the LED indicator on your hotspot is displaying a red blinking light, or a steady red light. To connect your Wi-Fi enabled device to your Mobile Hotspot for internet access, follow these steps: Make sure your Mobile Hotspot is turned on. Please let me know if this fixes the issue. Hotspots can help you get work done, stream your favorite shows, and stay connected even when you don’t have a wired internet connection. Update: I have found that if I connect my iPhone via USB and share the personal hotspot via USB that it works fine. Same exact issue as the first unit. This is important, because each color/pattern indicates something different about your hotspot. the 1st 2 lights are on and the 4th is for the battery the 3rd used to light up and now it doesnt and for some reason my wifi is not working anymore. Same lights as before. If the red light is not blinking, this simply indicates that your hotspot is charging. 2 - Internet light: flashing orange. :] Solid green bar. ... Green Blinking: Solid: A GPRS or EDGE network is available, but not connected. I needed to reboot my modem and T-mobile cellspot today. Make sure your Internet connection is working. Make an appointment at a convenient Sprint Repair center. We received the cellspot from T-Mobile but could only get power to flash green and internet to flash Amber. You'll want to follow these steps to get it connected: Wait at least 2 hours after the device was originally plugged in and set up. I tried connecting to both (one at a time) and the result is same. 3 - Status light is: off. Just press the power/menu button shortly when the display is on. Verify that your charger is working. Thanks for posting the status lights - that makes it super easy to figure out what's going on. If your Pocket WiFi does not turn on, make an appointment at a convenient Sprint Repair center. Blinking amber bar. If prompted, trust the device. Solid amber bar. Hi All,T-Mobile Cell Spot is not working.I have comcast internet with my own motorola modem and a linksys router. I have tried everything. Verify that your Pocket WiFi can power on. Connect to the Mobile HotSpot. Turn your device on. The modem is receiving power and is connected to the mobile broadband network and the Internet. Select the Wi-Fi Network Name (SSID). In your case, your Cellspot isn't connecting to the T-Mobile network. When first connected: Power blinking green, Internet blinking orange; After couple hours the CellSpot did not change at all. If it is blinking, then please take out the SIM card and reseat it correctly in the SIM slot. The Wi-Fi network name and password can be found on the display screen. Caution: If your device is damaged, do not complete the remaining steps in this guide. However, I cannot get it to work properly. I did this 3 more times with T-Mobile tech support and I still have this issue. I am getting the following: 1 - power light: flashing green. The 3rd icon is an envelope and it doesnt light up.
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