Our representative in the EEA is: Cengage Learning (EMEA) Limited Cheriton House North Way Walworth Business Been there 2 years and there is room to move up/around, but you have to work for it. SYKES - US Center has an opening for a Customer Service Agent - Montgomery, United States in Montgomery, United States . Great place to work with lots of incentives. The CSAs get a lot of extra work pushed on from the outside sales reps. Plus, we're expected to work complicated returns in between phone calls, but phones calls come in about every 10 to 15 minutes. England Midlands, South and South West Learning Consultant Contact me, Samantha Jones-Lockett They really take care of their employees. Our website is designed to provide you with the information and products you need to treat more patients better. UK trade enquiries: We are collecting this information in order to fulfil your request. England North and Edinburgh Cengage Latin America Carretera Mexico Toluca 5420 Cuajimalpa de Morelos, Col. El Yaqui 05320, Ciudad de Mexico, CDMX Tel: +52 55.1500.6000 Toll free: 0800 800 3768 Email: mexico.ssa@cengage.com Web: latinoamerica.cengage.com [emailprotected], For all other enquiries, please contact us on: We can be contacted as follows: For all student and non-trade customer service enquiries: Good company, very goal oriented company. Contact me, Fienna Fullwood Read Cengage JEE Advanced Maths for 2021 - Set of 5 Books - Latest Revised Editions book reviews & author details and more at Amazon.in. +44 (0)1264 342832, International trade enquiries: Lesotho, Swaziland KSA Pretoria, Bloemfontein, Mpumalanga Sold by MEDIASTAR_BOOKSTORE and The Managers are fantastic as they groom you to succeed and push you to push yourself. Restart MindTap from Cengage or your Learning Management System. SP10 5BE Help & Support for Students and Instructors Cengage. Contact me, Johannes Digashu Cheriton House South and South West England Senior Learning Consultant Kuwait, Qatar, Morocco and Egypt trending companies, startups, investments and M&A activities, notable investors of these companies, their management team, and recent news This item: Cengage Advantage Books: Making America, Volume 1 To 1877: A History of the United States (Cengage by Carol Berkin Paperback $85.98 Only 1 left in stock - order soon. +44 (0)1264 332424. Ive heard some of the supervisors in other departments arent as nice, but I have met several supervisors from other departments and they all seemed fine to me, but in K12 I have really enjoyed my job. Some of the people there really love it, and a lot of people have worked there for years and years. Learning Consultant Everyone was very friendly and supportive. Contact me, Amr Wahba It also offers courseware, specialized content, print textbooks, homework and study tools, and e-learning services for businesses, educational institutions, government agencies, libraries, and individuals. Sub-Saharan Africa Benefits were good. Click Log new case. 1-800-222-1811. 5 reviews of Cengage Learning "My textbook rental experience was unpleasant and stressful. Lynne Saunderson Contact me, Elise Baldwin United States; Login; Swatch; Customer Service; Customer Service. Job duties are not aligned or trained on. If you do not want us to share your information with third parties for their own marketing, you can opt-out by denying the options to keep you informed about CL products and services, or by contacting our customer services department by email at eSales@cengage.com or phone at 1-800 354 9706 (M-F, 8:00am-6:00pm ET) Customer service isnt what it used to be. If you prefer to reach us by phone, please call our Customer Service department at 800-355-9983. Why did you leave your job at Cengage Learning? Go Customer Services. See the full list at Craft. +44 (0)1264 342932, UK trade enquiries: Midlands Ships from and sold by studentbargains3. Decision Sciences & Operations Management. Western and Southern Europe Cengage Learning is headquartered in Boston, MA and has 15 office locations across 7 countries. Customer service. [emailprotected] Enter the necessary information and click Create Case. Felt pay was at industry standards. Learning Consultant CSA - Customer Service Associate salaries - 1 salaries reported: $15 / hr Call Center Representative salaries - 1 salaries reported: $16 / hr Engagement Manager salaries - 1 salaries reported: $80,983 / yr Customer Service salaries - 1 salaries reported: 16 / hr Call Center Supervisor salaries - 1 salaries reported: $56,047 / yr Contact us. Forgot password? Go to support.cengage.com. We can be contacted as follows: For all student and non-trade customer service enquiries: emea.directsales@cengage.com. [emailprotected] ; Enter the necessary information and click Create Case. By using our site you accept the terms of our Privacy Policy. Was rewarded for meeting goals. (* denotes a required field) Learning Consultant Explore information on salaries, job satisfaction, skills and more, Working as Customer Service Representative, Customer Service Representative-K12 Department, Digital Success Account Manager/Sales - Customer Service. SYKES is committed to the safety and wellbeing of our employees and our communities. The company's show of appreciation is outstanding. Talk to your sales consultant about placing an order today. Contact me, Mostafa Abdo Sign in to your account. Cengage is a wonderful company to work for with tons of paid time off, holidays off with paid and many more perks. Good Entry Level Account Management Position, but no upward mobility exists for 80% of the sales force. Seasonal Customer Support Agent (Monday to Friday, 10:00am to 6:00pm ET) (Remote/Virtual) Cengage Arizona, United States Learning Consultant 101 Cengage Learning jobs available on Indeed.com. Contact me, Andrea Sidley The supervisors/managers are great in K12, and I love my coworkers. Our customer services staff would be happy to help with any order-related or supplier-related enquiries. If youd like to speak with a representative about another issue with your package, please call us. You can also contact customer support at 800.354.9706. Contact me, Ciaran Hafferty Unisa, Johannesburg, Botswana, Potchefstroom, UAE Contact me, Clementine Dryden ; You can also contact customer support at 800.354.9706. Faster, better, and easier than ever. Turkey, Lebanon, Jordan and Palestine +44 (0)1264 342932. Contact me, Claudia Pfefferlein Learning Consultant If you were in charge, what would you do to make Cengage a better place to work? UAE & Oman Had high standards set for employees. You can call Cengage Learning at +656 410 1200 phone number, write an email, fill out a contact form on their website www.cengage.co.uk, or write a letter to Cengage Learning, 10650 Toebben Drive, Independence, Kentucky, 41051, United States. Enjoyed working at this employment. For the most part customers are very friendly, but sometimes there are people that are justifiably angry. The class I took required the current edition of the textbook and there was no way around it. Hampshire Would go back in a heartbeat! For follow-up questions, please email: permissionrequest@cengage Contact me, Matthew Keown Inside Sales Support I do not mind coming to work at all. Customer Service Representative positions. Loved all of my accounts and the great people I got to work with. Four weeks later, on July 31, the fifth act of Congress established the United States Customs Service Help Learning Consultant Learning Consultant Hours of Operation Monday Friday 8 AM 8:30 PM ET Saturday 8 AM 6 NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking . What advice would you give the CEO of Cengage about how to improve it? Page Content; Just What You Need to Know and Do NOW! Time to help you ! Workload would become high during rush. Company encourages favoritism and does not treat everyone equally. We may also use the information you have provided to send you news and information about products we feel may be relevant to you. Very productive and lots of room to grow. London Digital Success Account Manager/Sales - Customer Service (Current Employee) - Independence, KY - January 23, 2020. Belgium, France, Monaco, Israel, Italy, Netherlands Learning Consultant Inside Sales Email . I most likely will not use their services again. It is very unorganized place to work, training is not sufficient, pay is not sufficient and management goes on their emotions and not so much policies. Denmark, Finland, Iceland, Norway and Sweden The same credentials that you use to access CengageBrain.com or most Cengage Instructor materials will also allow you to log into the Customer Support Site. Cengage is overall an ok place to work. You have logged out or timed out of your MindTap session. Central and Eastern Europe Contact me, Alyx Thomson Contact me, Andrea Sidley Cengage is the education and technology company built for learners. Contact me. Learning Consultant Here you will find all the instructions and post-purchase information. We want your experience with us to be as satisfying as possible. CengageNOWv2 | Online teaching and learning resource from Cengage Learning. We are very very spoiled and everyone is friendly. KSA, Bahrain & Yemen Pay, commission, too many hands in the cookie jar. Responding to the urgent need for revenue following the American Revolutionary War, the First United States Congress passed and President George Washington signed the Tariff Act of July 4, 1789, which authorized the collection of duties on imported goods. Algeria, Iran, Iraq, Libya, Syria and Tunisia Our community is ready to answer. Good work environment as far as coworkers and flexible schedule. Sign In. Not based on job performance. Click Log new case. Customers seeking access on behalf of students with disabilities to electronic files from any Cengage Learning product must submit a request online at www.cengage.com/permissions . It's very stressful and the compensations isn't commensurate with the level of stress. Contact me, Christopher Lewis In response to the current COVID-19 crisis, we are working with our partners to determine a solution that Contact me, Rinus de Jager Cengage. Apply to Customer Service Representative, Account Manager, Education Consultant and more! History. It's not exactly thrilling for me, but it pays the bills. This list of companies and startups in United States in the customer service space provides data on their funding history, investment activities, and acquisition trends. What is the most stressful part about working at Cengage? Learning Consultant Working at Cengage is fast passed team oriented and many options for growth. Contact customer support with additional questions. This item: Cengage Advantage Books: Making America: A History of the United States by Carol Berkin Paperback $69.64 Only 10 left in stock - order soon. I loved everything about this company. Contact me, Charlotte Hedges Learning Consultant A lot is asked of the people working there on a daily basis. Our friendly Customer Service team are on hand to help. South Africa Manager It's a stressful job without proper compensation or bonuses. The videos don't buffer, and my entire computer crashes frequently when I Our customer services staff would be happy to help with any order-related or supplier-related enquiries. Explore work from home during COVID-19, remote work support and work-life balance. +44 (0)1264 343022, For all marketing and content enquiries: North Way Learning Consultant Cengage MindTap is a terrible way to learn virtually Cengage MindTap is a terrible way to learn, not to mention a rip off. Ireland and Scotland We want to help you find what you need and can be contacted as follows: Cengage (EMEA) Commercial Partnerships Manager Learning Consultant Inside Sales By far the best place I have worked. This information is being provided by Cengage, Inc. for itself and its subsidiaries: Cengage, Inc. Privacy Office 200 Pier 4 Boulevard, Suite 400 Boston, MA. Help Center. There is not flexibility for someone that has not worked here longer then 3 years to get a schedule that is perm. I had a Manager that wanted you to bend over backwards for you but she would throw you under the bus whenever she could. Western Cape andStellenbosch Head of Sales: UK & Europe Typical day is taking inquiries from customers via phone and chat. I opted renting since it is usually cheaper than purchasing the book which cost around $340. Learning Consultant Inside Sales Customer Services The working schedule where your work hours change every 3 months is hard when you have a family. Explore company values, community, the relevance of the mission and moving on. What would you suggest Cengage management do to prevent others from leaving? How do you feel about going to work each day at Cengage? CengageNOWv2 is an online teaching and learning resource that provides more control in less time and delivers better student outcomes - NOW! Free delivery on qualified Ireland and Scotland Contact me, Jayne Nikolic The commission and bonus plans are unattainable currently. [emailprotected] This estimate is based upon 11 Cengage Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Learning Consultant The company's show of appreciation is outstanding. Ask a question about working or interviewing at Cengage.
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